Everything you need to know about TikTok analytics that actually matter
Sign up, go to your dashboard, and click 'Connect TikTok'. You'll be redirected to TikTok to authorize access. We only request read-only permissions to view your video performance data.
Absolutely. We use bank-grade encryption (AES-256-GCM) for all OAuth tokens. Your TikTok credentials are never stored, and we only access read-only analytics data. You can disconnect anytime.
No. Once you connect TikTok, we automatically sync your video data every 4 hours. No manual CSV uploads required.
1 video analysis per month, basic performance charts, and TikTok connection. Perfect for testing the waters.
Premium (£6.99/mo): 10 AI video analyses, Benchmarking, Recommendations, weekly email reports. Creator (£14.99/mo): 50 analyses + everything Premium has. Both plans auto-sync TikTok every 4 hours.
Yes. Upgrade instantly from your account page. Cancel anytime via the Stripe portal. No lock-in, no hassle.
All major credit/debit cards via Stripe. Secure, encrypted, and PCI-compliant.
Actionable creative insights based on your top vs. bottom performers. Think of it as your personal creative strategist analyzing what works and what doesn't.
Compare your performance against your own historical data. Track improvements week-over-week. See if your hook optimizations are actually working.
Every Monday at 8am, Premium and Creator users get an email with: total views, likes, top video, Loyalty Score update, and AI-generated Performance Lead summary. Opt-in only.
Upload a video or paste a TikTok URL. Claude Vision API analyzes the first 3 seconds frame-by-frame: hook strength, visual appeal, clarity, pacing. You get a detailed report with specific improvements.
Absolutely. Upload drafts to get feedback before you publish. Fix the hook before you waste time on a dud.
Go to Account Settings → Email Preferences → toggle off 'Weekly performance reports'. Changes apply immediately.
Yes. Dashboard → Settings → Disconnect TikTok. This removes our access instantly and deletes your OAuth token from our servers.
Account Settings → Change Password. Requires minimum 8 characters.
Account Settings → Subscription → Manage Subscription. This opens the Stripe portal where you can update payment methods, view invoices, or cancel.
Yes. Personal, Creator, and Business accounts are all supported.
We monitor TikTok's API updates closely. If breaking changes occur, we update immediately and notify users via email.
TikTok API can have a 1-2 hour delay. Also, videos must be public to appear in analytics. If it's been longer, try manually syncing from your dashboard.
Not yet, but it's on the roadmap. For now, you can view all performance data in your dashboard charts.
We're here to help. Reach out and we'll get back to you fast.